Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Products with obvious signs of use
Products that have been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at for articles outside of Spain and for returns within Spain send an email to  your item to:

For European Returns send your articles to:

Cocada Ltd, Harbour Side,
Ardbrack, Kinsale,
Co. Cork, Ireland,
VAT. No. IE3356262WH

For Spain

Cocada ltd. branch office Spain;


Cocada Swimwear S.L.

Cif: B90224379

Polígono Hacienda Dolores,Calle 2, Nave 3
CP: 41500
Alcalá de Guadaíra, Sevilla

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

To return your product, you should mail your product to:

Cocada Swimwear S.L.

Cif: B90224379

Polígono Hacienda Dolores
Calle 2, Nave 3
CP: 41500
Alcalá de Guadaíra, Sevilla 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless refund is due to a fault in the product, in which case we will cover the shipping.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.



Shipping is free under the following conditions:

(a) in Spain from 40 upwards

(b) in the rest of EU from 80 upwards including Switzerland and Norway (if below that amount approximately 5 for shipping)

(c) intercontinental orders from €150 upwards (if below that amount approximately €15 for shipping)

For orders below these thresholds please contact to be given a quotation for the shipping.

Signup for Awesome

Enter your email address for stock alerts, discounts, promotions and more!